maintenance plans
Let Vivid Pixel Studio Keep your site protected, updated, and running as smoothly as possible!
Just because a website is live doesn’t mean the work is done.ย
I’ll keep your website healthy and strong, so you donโt have to. Meaning you have more time to run your business, relax and enjoy your best life.
The solution you have been looking forโฆ
I am here to make your managing your website easier!
I will take care of your website maintenance, so you have the time to work on stuff that makes your heart happy and business thrive.
Subscribing to my maintenance plan represents more than a monthly expense – itโs also a decision to put your website first when it comes to scaling your business, setting you free to work on what really matters – growing your business!
Everything you need for your website…
what’s included
Hereโs a snapshot of the key components that make my website care plan invaluable for my clients.
Backups
Consistent & regularly scheduled backups mean any “oops!” moments or restoration emergencies can be sorted in a flash.ย
Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, I offer external backups and restore points for all clients.
Updates
Iโll give your website the consistent TLC it needs to run smoothly, securing it against Internet bad guys and plugin issues.
Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. I’ll take care of weekly updates for you.
Performance
I’m 100% committed to keeping your website speedy and running like a dream.
In order for websites to load fast, perform well and to ensure speed, the files, database and media need to be optimized. We have special tools that keep your site optimized and running smoothly along with cleaning up any and all โweb gunk.โ
Monitoring + Security scans
I utilize specialized tools to monitor your site, safeguarding against hacks or breaches.
I keep an eye on ‘up time’ to ensure your site is always up and running smoothly. While servers can occasionally go down, rest assured that I’m watching like a hawk to promptly address any issues and ensure it’s nothing more sinister.
Priority Support
You’ll get priority support which includes up to an hour of assistance each month.
Iโll set up an exclusive client portal for you to ping me with whenever you need an update, addition or when you have any questions, and I do our best to get back with you within 24hrs on business days. P.S. Itโs always sooner ๐
Monthly Reports
You shouldnโt have to try to determine whatโs going on with your site.
I provide you with a non-overwhelming monthly report, detailing the activities and updates I’ve implemented on your site. This way, you stay informed, without any of the stress or guesswork.
But wait… there’s more…
exclusive bonuses
When you sign up for a Maintenance Plan, not only do you get comprehensive website care, but you also unlock exclusive bonuses designed to elevate your online presence and ensure legal compliance.
Quarterly Strategy Sessions
I’m in your corner every month and I know whatโs happening on the โweb sideโ of your business. This enables me to provide you with strategic advice, new marketing ideas, and conversion best practices to implement.
In our quarterly strategy sessions, we’ll explore these insights together, creating comprehensive and tailored plans to boost your website’s impact and align it more closely with your business goals.
Automated Legal Protection
Every website needs an up-to-date privacy policy to protect its visitors. I’ve partnered with Termageddon, an automated Privacy Policy generator which is included in your plan at no additional cost to you.
This powerful tool ensures your website’s policies are always current with the latest legal requirements. Termageddon’s auto-updating feature generates policies that adapt to legal changes, providing an extra layer of protection and peace of mind.
What happens if you don’t properly maintain your website…
potential risks
Here are just a few of the most common scenarios of unprotected sites:
Increased Vulnerability
If your website isnโt maintained and protected, itโs not a question of โifโ but โwhenโ a hack will occur.
As new security threats emerge, websites that are not regularly updated become more susceptible to these risks, potentially leading to data breaches or malware attacks.
Poor Performance
If your website isnโt optimized, itโll perform and load slower as times goes on affecting conversions and sales.
Technologis constantly evolving. Without regular updates, your website might face compatibility issues, leading to a poor user experience.
Increased Vulnerability
If your website isnโt consistently backed up, you could completely lose your websiteโs content and progress when a breach happens.
Neglecting regular maintenance can lead to bigger problems down the line, which can be more costly and time-consuming to fix.
SEO IMPLICATIONS
Search engines like Google prioritize websites that are actively maintained and updated. Regular maintenance ensures your site is optimized for the latest SEO trends and algorithms.
Without this, your website can quickly fall behind in search rankings, making it harder for potential customers to find you.
WEBSITE LEGITIMACY
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.
Websites with outdated content or design can quickly become irrelevant and unappealing to visitors, negatively impacting your brand image and user engagement.
Increased Vulnerability
Opting out of a maintenance plan means taking on the full responsibility of managing your website’s health and performance. This includes security updates, optimizing performance, and ensuring plugins are up to date, and more.
Doing this requires not just specialized tools but also time and expertise.
you’ve got options…
choose your package
Your peace of mind & better-performing website are just around the corner. I would love to support your business and with one of these packages, you will be front and center when it comes to maintaining your website.
monthly
- All issues and revisions responded to within the typical time frame of 2-3 business days, with the exception of the website being offline, which will be addressed at the earliest possible opportunity.
- Weekly Backups: Perform both automatic and manual backups on a regular schedule. Backups will be used to restore the website if needed.
- Weekly Updates: Update the WordPress core, plugins, and themes and ensure that everything works together as planned and solve any issues that arise.
- Site Monitoring: Monitor speed issues, 404 errors, broken links, etc. and solve issues or make suggestions about how to solve issues.
- Security: Monitor threats and attacks, and set up security to prevent them. Perform security fixes and restore backups as needed.
- Website support: Up to an hour of website updates/revisions (Minor tweaks to websites as needed (adding pages, changing images and editing existing copy) or support/consultation/training. *hours do not roll over
- Bonus – Quarterly Strategy Sessions: Quarterly meetings to create comprehensive and tailored plans to boost your website’s impact.
- Bonus – Auto-updating privacy policy: A powerful tool ensures your website’s policies are always current with the latest legal requirements.
yearly
- All issues and revisions responded to within the typical time frame of 2-3 business days, with the exception of the website being offline, which will be addressed at the earliest possible opportunity.
- Weekly Backups: Perform both automatic and manual backups on a regular schedule. Backups will be used to restore the website if needed.
- Weekly Updates: Update the WordPress core, plugins, and themes and ensure that everything works together as planned and solve any issues that arise.
- Site Monitoring: Monitor speed issues, 404 errors, broken links, etc. and solve issues or make suggestions about how to solve issues.
- Security: Monitor threats and attacks, and set up security to prevent them. Perform security fixes and restore backups as needed.
- Website support: Up to an hour of website updates/revisions (Minor tweaks to websites as needed (adding pages, changing images and editing existing copy) or support/consultation/training. *hours do not roll over
- Bonus – Quarterly Strategy Sessions: Quarterly meetings to create comprehensive and tailored plans to boost your website’s impact.
- Bonus – Auto-updating privacy policy: A powerful tool ensures your website’s policies are always current with the latest legal requirements.
- Bonus – Get two months free: Opt for the annual plan and get two months free compared to the monthly plan.ย
Youโre only one step away…
let’s get started
Simply complete the form below (it should only take a few minutes) and you’ll be directed to the contract and invoice.
Once the contract and invoice have been completed, Iโll get your website set up asap. You’ll receive a welcome email and an invite to my project management tool so you can assign tasks to me as needed.
you’ve got questions, I’ve got answers…
frequently asked questions
Got questions about my Maintenance Plan? You’re not alone! Below, you’ll find answers to some of the most common queries I receive. If your question isn’t covered here, feel free to reach out directly – I’m here to help!
Are there any cancellation fees?
Nope! My website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from my maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year thatโs paid for.
Are there any setup fees?
If I’m building your website, there is no set up fee as long as itโs within a 90-day period!
If, after 90 days, youโd like to join the maintenance plan, there is a $99 set up fee because we need to update all tools, clean up the database if it hasnโt been cleared, install our tools and backup the site among other tasks.
If I’m onboarding a website I did not design, there is a $250 setup fee as I need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
What if I pass on the plan?
My maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forego the care plan, youโre welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing my LIABILITY CLAUSE that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.
Can I join the plan if I originally pass?
Absolutely! If you decide to come back to me after having initially passed on the plan due to the work thatโs involved in order to properly maintain the site, Iโll welcome you to the plan with open arms and make sure your site is protected and cared for.
** See the setup fees question for additional information about onboarding a site after 90 days.
What if my site gets hacked?
In the extremely unlikely event that a website is breached or hacked in any way while on my plan, I take full responsibility and will rectify the situation immediately. You will not need to do a thing.
If you’re not on my plan, you can reach out to my preferred malware and blacklist removal specialists Sucuri.
What's included in the monthly Support?
Your hour of monthly support covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While I do my best to get updates done within your allotted time, if more time is required, I can do so with a discounted hourly retainer!
** The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step-by-step website revamp. I’m happy to do those things either via a discounted hourly rate or via a discounted and separate fixed project!
Does my monthly support time roll over?
Unfortunately, no. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.
What if I need more than 1 hr of support?
Iโll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, Iโll give you an estimate of time and do that at a reduced hourly rate which is exclusively for maintenance clients!
** I also offer ongoing Marketing Support (which includes the maintenance plan) if you need even more support for your business.
Do you take on sites that you didn't build?
I will take on websites I didnโt build as long as they use the tools I’m familiar and comfortable (or can learn quickly) with. Additionally, the siteโs hosting must be one that meets my requirements.
Do you offer discounts for multiple sites?
Absolutely! If you choose to have me maintain additional sites under your account, youโll get a 30% discount (monthly or annual) for every site you add which will be active for as long as I maintain the sites.